![](\"https:\/\/cdn.images.express.co.uk\/img\/dynamic\/25\/590x\/secondary\/TRAVEL-Airport-queue-4932275.jpg?r=1693306059464\")
<\/p>\n<\/p>\n
A new ranking from the team at Which? Travel has named the UK\u2019s best and worst airports. The worst airport was described as \u201cnoisy and overcrowded\u201d.<\/p>\n
Airports were judged by 4,000 members of the public on the number of flight cancellations, queues, shop prices, Wifi, toilets, seating and staff.<\/p>\n
Liverpool John Lennon was crowned the UK\u2019s best airport and customers praised the airport as \u201cfirst class\u201d giving it five stars for check in and security queues. One traveller described the airport as \u201cwell run\u201d and \u201cefficient\u201d.<\/p>\n
Manchester Airport was named the worst airport in the UK with Terminal 3 taking the bottom spot and Terminal 1 just one place from the bottom.<\/p>\n
Travellers complained of \u201chuge queues\u201d at check in and moaned about the \u201ccrowded, noisy, generally stressful\u201d experience which one person called \u201cdispiriting from start to finish\u201d. Another slammed the airport as \u201covercrowded\u201d.<\/p>\n
READ MORE <\/strong> Tourists complain about overhyped \u2018insignificant\u2019 attraction<\/strong><\/p>\n Don’t miss… <\/strong> We use your sign-up to provide content in ways you’ve consented to and to improve our understanding of you. This may include adverts from us and 3rd parties based on our understanding. You can unsubscribe at any time. More info<\/p>\n London Luton was rated the worst of the capital\u2019s airports and was slammed for queues at check in and bag drop. London City was the Big Smoke\u2019s best airport with five stars for the queueing experience.<\/p>\n The airport recently brought an end to 100ml liquid limits for passengers with new security scanners offering a more streamlined experience.<\/p>\n Rory Boland, editor of Which? Travel said: \u201cChoosing the right airport isn\u2019t often high on travellers\u2019 holiday checklists, but taking the time to think about where you\u2019re flying from can really pay dividends. We\u2019d recommend opting for a smaller airport, as our survey shows they generally tend to perform better on queue times and customer service, giving holidaymakers the positive start to their holidays they should expect.\u201d<\/p>\n A spokesperson for Manchester Airport said: \u201cWe are committed to providing a great experience to all passengers. Our customer service is driven by investment in our people \u2013 we have recruited more than 3,000 colleagues since April 2022 and established a new 100 strong resilience team, trained in a variety of roles so they can respond at short-notice to ensure passengers get a good level of service.<\/p>\n \u201cIt is also driven by investment in our facilities, especially the \u00a31.3bn transformation of Terminal 2, through which more than 80 percent of our passengers will fly by 2025. The Which? survey creates a deeply flawed and misleading picture. Not only is the Which? survey out of date, it is also based on a tiny and unrepresentative sample of the 25 million passengers who travel through Manchester airport every year.<\/p>\n \u201cWe surveyed 840 passengers in July and August this year, and 94 percent rated their overall satisfaction with the service they received as either good, very good or excellent. Since April this year, we have welcomed more than 10.4m people through Manchester Airport and 95.6 percent of them have got through security in under 15 minutes. Almost three quarters got through security in under five minutes and 99.8 percent in under 30 minutes.\u201d<\/p>\n![](\"https:\/\/cdn.images.express.co.uk\/img\/dynamic\/25\/590x\/secondary\/TRAVEL-Liverpool-John-Lennon-Airport-4932279.jpg?r=1693306059510\")
<\/p>\nWhich? Airport ranking<\/h3>\n
\n
Woman praised for refusing to swap seats with child on flight[DEBATE] <\/strong>
\u2018Postcard-perfect\u2019 seaside town is ideal destination for a coastal walk[INSPIRATION] <\/strong>
British tourists will have to pay to travel to the EU next year[LATEST] <\/strong><\/p>\n![](\"https:\/\/cdn.images.express.co.uk\/img\/dynamic\/25\/590x\/secondary\/TRAVEL-Manchester-Airport-4932282.jpg?r=1693306059560\")
<\/p>\n