Council worker calls family dirty b*****ds as he refuses to empty their bin

A woman was shocked to uncover an abusive outburst from a foul-mouthed council worker who called her family 'dirty b*****ds on her family's CCTV.

Jade Ashleigh was checking the footage at her home in Penrhyn Bay, North Wales, to figure out how her food bin and recycling trolley had been damaged.

But she was left stunned by footage of a bin man emptying the recycling bins yelling 'I've told you dirty bas***** before, I'm not emptying it' at a house after looking inside their blue bin on collection day.

Shortly after, the bin man is heard again, shouting: 'Empty your food bin, smelly' before heading down the street with the bin wagon.

Speaking to North Wales Live, she said: "This isn't the first time the bin men have been heard hurling abuse at residents.

"Normally I wouldn't check back on the CCTV but I checked it as my food bin and recycling trolley had been damaged so I wanted to see.

"I heard him shout that he had previously said he wasn't emptying the bins before, and called someone 'dirty bas*****' across the street, then go to his colleague and mutter something else.

"The CCTV camera was able to pick up some of it but we are unsure of who he was talking about as the person shouting is off-camera.

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"It was just over the contents of a bin and all he had to do was leave a note saying they couldn't empty the bin, but even at that – it's a bin. I don't get what he is expecting to be in there.

"After muttering on to his work colleague he continued to walk along the pavement with the truck and can be heard again shouting telling someone to Empty their food, before calling them 'smelly'."

Jade went on to send the footage to the council along with a formal complaint.

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A council spokesperson said they have been in touch with the resident to provide an update and apology.

In a comment, Conwy Council's Environment, Roads and Facilities Service said: “We received a call from a resident in Penrhyn Bay and logged her complaint, which is being looked into by the manager.

"Council staff are expected to carry out their duties in a professional and respectful manner. We have been in touch with the resident to provide an update and an apology.”

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